Terms & Conditions

Last updated: April 2026

By accessing or using this website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Use of the Website

• You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
• You must provide accurate and complete information when placing an order.
• You must not attempt to interfere with the website's security, availability, or normal operation.

2. Products & Pricing

• All product images, descriptions, and specifications are for reference. Slight variations in colour or appearance may occur due to display settings or manufacturer updates.
• Prices are listed in Pakistani Rupees (PKR) and may change without prior notice.
• While we make every effort to keep our catalogue accurate, occasional errors in pricing or stock may occur. If we discover an error after you place an order, we will notify you and offer a corrected order or a full refund.

3. Orders & Acceptance

• Submitting an order through our website constitutes an offer to purchase.
• An order is only accepted once we confirm it via SMS, WhatsApp, or phone.
• We reserve the right to refuse or cancel any order at our discretion (for example, in cases of suspected fraud, pricing errors, or unavailable stock). In such cases, any payment received will be refunded in full.

4. Payments

• We accept Easypaisa, JazzCash, and Cash on Delivery (COD).
• For online payments, you authorise us to charge your selected wallet/account for the full amount of your order.
• For COD orders, the full amount must be paid in cash to the delivery person at the time of delivery.

5. Shipping & Delivery

Shipping rates, delivery times, and courier details are described on our Shipping Policy page. Delivery dates are estimates and not guaranteed.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchange Policy. Please review it before initiating a return.

7. Intellectual Property

All content on this website — including logos, text, images, and product descriptions — is owned by us or our suppliers and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or use any part of the website for commercial purposes without our written consent.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any order is limited to the amount paid for that order.

9. Product Warranty

Where applicable, products are covered by the manufacturer's warranty. The warranty period and terms are mentioned on the product page or in the documentation included with the product. Warranty claims must be submitted directly to the manufacturer's authorised service centre.

10. User Conduct

• You agree not to use the website to transmit harmful content, viruses, or unauthorised advertising.
• You agree not to misuse our customer support channels.
• We may suspend or block accounts/orders that violate these terms.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or expenses arising from your breach of these terms or misuse of the website.

12. Governing Law

These terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Islamabad.

13. Changes to These Terms

We may update these terms from time to time. The most current version will always be posted on this page. Continued use of the website after changes constitutes acceptance of the updated terms.

14. Contact Us

For questions about these terms, please contact us:

• Phone / WhatsApp: 0333-5478290
• Visit: Contact Us page